PDF and document remediation for agencies

Who it is for

• Agencies whose clients publish PDFs, Word documents or PowerPoint decks: public notices, annual reports, forms, board papers, course material and brochures.
• Teams that need documents fixed before they go on a public website or into a procurement pack.

What we need from you

• The files to fix. If you have the original Word or PowerPoint file, send it as well as the PDF.
• The page count and your deadline.
• Any client preferences for alt text or document titles.
• Files can be attached to an email or shared through a Google Drive or Dropbox link.

Work included

• A tag tree, so assistive technology can tell what each part of the page is.
• A logical reading order.
• Headings tagged in order.
• Alt text for meaningful images; decorative images marked so they are skipped.
• Table header cells, so data tables can be read cell by cell.
• Labels for form fields.
• Document language and title.
• The PDF/UA identifier, where the file meets the checks.

Deliverables

• The remediated files, in the same format you sent unless agreed otherwise.
• A dated report under your agency’s brand listing what was checked, what was changed and anything the author still needs to fix in the source content.

Testing approach

• Automated PDF/UA check with PAC (PDF Accessibility Checker).
• Manual review of the tag tree, reading order, alt text and table structure.
• Screen-reader read-through with NVDA.

Automated tools find only part of the barriers WCAG covers, so every delivery also includes the manual review listed above.

Starting price

From $6 / page. Complex tables and forms from $12 / page. The final price is fixed in your quote after we have seen the files.

Standard delivery is the listed price. Express (+25%) and Overnight (+50%) are available only where shown under delivery options, subject to confirmed scope and availability.

Not included

• Rewriting or editing the content itself, such as plain-language changes.
• Translation.
• Image-only (scanned) pages are assessed before quoting, because they need text recognition first.
• Any statement that a document is legally “compliant”.